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Context Help

If you lose your way inside our hosting Control Panel, the first step you should take is to click the Help button, which is present on each page. A pop-up window will show up. It offers exhaustive info about all the operations that you can carry out on the page in question. Each pop-up menu appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have a huge library of educational video clips illustrating how to work with our web hosting Control Panel. They're created for those of you who would like to see how things are being done instead of only reading articles. Thus, anyone can swiftly get to know our web hosting Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the solution you are looking for, have a glance at our extensive FAQ database, which includes questions asked by real users and provides practical solutions. We regulary "revamp" our Frequently Asked Questions database with new questions & answers in an attempt to encompass all the new additions and innovations associated with our platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions database either, we have a fantastic team of support engineers available 24/7/365 and ready to assist you with any question. Each support ticket you open will be responded to within sixty minutes (the average ticket response time is approximately 20 minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 304300

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com